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ValoJen Systems, Inc.

Privacy Policy




Privacy Policy
ValoJen Systems will not trade, sell, or disclose to any third party any form of customer identifiable

 information without the consent of the customer (except as required by subpoena, search warrant or other

 legal process or in the case where failure to disclose information will lead to imminent harm to the customer

or others). This includes information derived from registration, subscription, and use of the ValoJen Systems


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Collection / Use of Information

ValoJen Systems shall collect and use customer identifiable information for billing, provisioning of service, to

 solve problems associated with service, and to inform customers of new products or services that will better

meet their needs. ValoJen Systems will use customer identifiable information to market products and

 services to the customer, but will not disclose or make available any customer identifiable information to any

 third parties seeking to market products. If a customer chooses not to participate in direct marketing of new

 products and services from ValoJen Systems, that customer's information will not be used for the purpose

 of marketing new products.

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ValoJen Systems has invested and deployed a wide variety of technology and security features to ensure

 the privacy of customer information on its network. In addition, ValoJen Systems has implemented strict

 operations guidelines to ensure customer privacy is safeguarded at every level of its organization. ValoJen

 Systems will continue to revise policies and implement additional security features as new technologies

 becomes available.

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ValoJen Systems will not read, listen to or disclose to any third parties private email, conversations, or other

 communications that are transmitted using ValoJen Systems services except as required to ensure proper

operation of services or as otherwise authorized by law.

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Unlawful Activity

ValoJen Systems may use customer identifiable information to investigate and help prevent potentially

 unlawful activity or activities that threaten the integrity of service or network integrity or otherwise violate

 ValoJen Systems' Service Level Agreement.

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Account Information

ValoJen Systems will do its best to honor requests from customers for account information, for example,

 name, address, company, or billing information. The customer is responsible for ensuring that the information

 on file with ValoJen Systems is current and accurate.

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Children's Privacy Policy

ValoJen Systems does not sell products or services for purchase by children. ValoJen Systems does not

 knowingly solicit or collect customer identifiable information from children or teenagers under the age of

 eighteen. In addition, ValoJen Systems will not knowingly link to any third party web site that solicits or

 collects customer identifiable information from minors. If you believe that a minor has disclosed personally

 identifiable information to ValoJen Systems, please click here to contact us at so that the information can

 be removed.

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Discounts and  discounted calls on packages offered applies to unlimited plans only and does not apply to Cell Phones Numbers or to Special

 Services Numbers such as Toll-Free or Caller-Paid Information Services or 900 Numbers, and is limited only to the locations identified in the

 packages and are when offered are valid for Unlimited plans only.  In reference to unlimited minutes, ValoJen Systems adheres to its

 Acceptable Use Policy which residential and business customers are encouraged to take note, as it makes reference to normal, excessive and

 acceptable use of the unlimited minutes.  Unlimited calling and other services are based on normal residential use.  ValoJen Systems 911

 (E911) functions differently from that of the traditional 911 service.  For more information on how ValoJen Systems 911 service works, see  ValoJen Systems phone rates exclude: activation fees, regulatory recovery fees, 911 fees and cost

 recovery, premium services, equipment, taxes, termination, shipping charges, directory assistance or broadband service.  International calls

 are charged per minute.  ValoJen Systems phone rates may vary by region.  Prices are subject to change.  High Speed (broadband) Internet

 connection and a credit card required for ValoJen Systems phone services.  ValoJen Systems VoIP service may not work with all systems. 

 Customer should enquire about ValoJen Systems compatible equipment and systems. Copyright 2012.  ValoJen Systems, Inc.